Paradisus Playa del Carmen - Riviera Maya
5 Avda Calle 112 Col Luis Donaldo Colosio, Near Punta Esmeralda Beach, Playa del Carmen, 77719, Mexico
Rating
4.3
Price Level
$$$$
Rooms
881
Pets
No
from
PEN 9,992.12
28
Nov
Paradisus Playa del Carmen - Riviera Maya, Playa del Carmen
Paradisus Playa del Carmen - Riviera Maya
This luxury seafront resort surrounded by a lush tropical mangrove offers spectacular views of the Caribbean Sea and Cozumel Island. It offers a family concierge free Wi-fi and free on-site parking. Guests can relax at the resort's Yhi spa and enjoy a variety of body and facial treatments Thalassotherapy or a massage. Paradisus La Esmeralda Playa Del Carmen’s spacious air-conditioned rooms feature marble floors and an elegant décor with neutral colour tones. All rooms have a modern bathroom including a sensory tub and a rain shower. Some include a hot tub and special children’s bathroom amenities. La Esmeralda hotel offers a range of international cuisine including Mexican contemporary Asian Latin fusion and Mediterranean. There is also a chill-out club including a bar serving premium brand drinks and a restaurant on the beach. The hotel is about 45 minutes from Cancún International Aiport and just 3 km from the centre of Playa del Carmen. Xcaret eco archaeological park is a 15-minute drive away.
CUN Airport is just 32.11 miles / 51.67 km away from the hotel, approximately a 38-minute drive.
Price & Availability
Select your room
Preferred Rate
Adults Only Room ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 9 Nov 2025
Standard Room ·
All Inclusive
Luxury Collection - Exclusive privileges: welcome amenities, late check-out (2:00 PM, subject to availability), and 24/7 in-destination concierge service. - Package Rate
Cancel free of charge before Fri, 14 Nov 2025
Roulette Room Playa del Carmen or La Perla (STD) ·
All Inclusive
Standard Suite (with View) ·
All Inclusive
Cancel free of charge before Sat, 15 Nov 2025
Roulette Room Playa Del Carmen or La Perla ·
Room Only
Roulette Room Playa Del Carmen or La Perla ·
All Inclusive
SUITE WITH VIEWS ·
All Inclusive
Room STANDARD ·
All Inclusive
Preferred Rate
Standard Suite (Nature View) ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 9 Nov 2025
Preferred Rate
Concierge Level Junior Family Suite (Nature View) ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 9 Nov 2025
Preferred Rate
Standard Master Suite (Nature View) ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 9 Nov 2025
Preferred Rate
Concierge Level Family Suite (Nature View) ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 9 Nov 2025
Standard Suite (Garden View) ·
All Inclusive
Luxury Collection - Exclusive privileges: welcome amenities, late check-out (2:00 PM, subject to availability), and 24/7 in-destination concierge service.
Cancel free of charge before Sat, 15 Nov 2025
Room RUN OF HOUSE ·
All Inclusive
Suite Nature View (STE) ·
All Inclusive
Preferred Rate
Concierge Level Master Suite (Nature View) ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 9 Nov 2025
Family Concierge Junior Suite Nature View (JED) ·
All Inclusive
SUITE-GARDEN VIEW ·
All Inclusive
SUITE-NATURE VIEW 2 ADULTS ·
All Inclusive
Master Suite - Nature View (SST) ·
All Inclusive
Luxury Suite ·
All Inclusive
Cancel free of charge before Sat, 15 Nov 2025
FAMILY CONCIERGE JUNIOR SUITE NATURE VIEW 2 ADULTS ·
All Inclusive
Standard Suite ·
All Inclusive
Package Rate
Cancel free of charge before Fri, 14 Nov 2025
SUITE LUXURY ·
All Inclusive
MASTER SUITE-NATURE VIEW 1 ADULT ·
All Inclusive
MASTER SUITE-NATURE VIEW 2 ADULTS ·
All Inclusive
Family Concierge Suite Nature View (SE1) ·
All Inclusive
SUITE-NATURE VIEW 2+1 ·
All Inclusive
SUITE STANDARD ·
All Inclusive
Junior Suite ·
All Inclusive
26% discount
Non Refundable
FAMILY CONCIERGE SUITE NATURE VIEW 2+1 ·
All Inclusive
Family Concierge Master Suite Nature View (SE6) ·
All Inclusive
FAMILY CONCIERGE SUITE NATURE VIEW 2 ADULTS ·
All Inclusive
FAMILY CONCIERGE JUNIOR SUITE NATURE VIEW 2+1 ·
All Inclusive
Executive Suite (Garden View) ·
All Inclusive
Cancel free of charge before Sat, 15 Nov 2025
MASTER SUITE-NATURE VIEW 2+1 ·
All Inclusive
SUITE-NATURE VIEW 2+2 ·
All Inclusive
FAMILY CONCIERGE MASTER SUITE NATURE VIEW 1 ADULT ·
All Inclusive
Preferred Rate
Concierge Level Swim-Up Family Suite ·
All Inclusive
Package Rate
Cancel free of charge before Sun, 9 Nov 2025
FAMILY CONCIERGE MASTER SUITE NATURE VIEW 2 ADULTS ·
All Inclusive
SUITE EXECUTIVE GARDEN VIEW ·
All Inclusive
FAMILY CONCIERGE JUNIOR SUITE NATURE VIEW 2+2 ·
All Inclusive
MASTER SUITE-NATURE VIEW 2+2 ·
All Inclusive
SUITE-NATURE VIEW 2+3 ·
All Inclusive
FAMILY CONCIERGE MASTER SUITE NATURE VIEW 2+1 ·
All Inclusive
FAMILY CONCIERGE SUITE NATURE VIEW 2+2 ·
All Inclusive
FAMILY CONCIERGE MASTER SUITE NATURE VIEW 2+2 ·
All Inclusive
Family Concierge Suite Swim Up (SE5) ·
All Inclusive
FAMILY CONCIERGE SUITE NATURE VIEW 2+3 ·
All Inclusive
Premium Suite ·
All Inclusive
Cancel free of charge before Sat, 15 Nov 2025
Family Concierge Suite Swim Up ·
All Inclusive
SUITE PREMIUM ·
All Inclusive
2 Bedroom Standard Master Suite (Nature View) ·
All Inclusive
Luxury Collection - Exclusive privileges: welcome amenities, late check-out (2:00 PM, subject to availability), and 24/7 in-destination concierge service.
Cancel free of charge before Sat, 15 Nov 2025
Two Bedroom Master Suite Nature View (S2B) ·
All Inclusive
TWO BEDROOM MASTER SUITE NATURE VIEW 5+2 ·
All Inclusive
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
975 reviews
5
9260
4
2307
3
783
2
326
1
268
Customers Review
Value 4.2
Location 4.3
Cleanliness 4.6
Comfort 4.5
Neighborhood 4
Amenities 4.2
Condition 4.5
Recomendation 81.3%
“Don't come expecting great service. The resort is beautiful and they really could take it to the next level. The rooms are nice and there are plenty of places to eat and just enough activities. We don't feel like we have to wait in many lines and while most of the staff are quite friendly, service is not their strong suit.
Often times the answers to questions is "I don't know" or just lack of understanding.
We came because of the kids club, but they have lots of rules that make no sense. None of the staff that we've experienced at the kids club seems to want to be there, and one specifically is super anxious and kept calling our friend when their baby looked he was going to cry.
I ordered room service and after an hour of not arriving I called and they said that they brought it but I didn't answer the door. I've been sitting with my kids in my room waiting the whole time. Instead of simply apologizing and saying they'll send it back up, they said "we'll talk to our supervisor to see if we can make it again". Too bad we had dinner reservations for the adults that we'll have to miss.
The food is pretty good, especially for an all - inclusive resort. The drinks are as well and they have surprisingly good coffee.
Susana at the dinner reservation table is great if you need assistance.”
— Ron Kutas
“A very nice all-inclusive resort in Mexico. Service was great. Food and drinks were all delicious. The resort itself was nice and clean. The room was the same. The pool bar closes surprisingly early some days, so that was a bit of a bummer. Would definitely stay here again, though.”
— Andrew Versalle
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